Thats The One Updates!

Hey there,

You can now create your own custom To-Do categories instead of being limited to the defaults — perfect for non-traditional weddings, multicultural celebrations, and any event that doesn't fit a standard checklist.

👉 Open To-Dos on your next event to add a custom category.

Creating a Custom Category for To-Dos · How to Create a Custom Category

Hey there,

We've replaced gendered wording (bride, groom, bridesmaids, groomsmen) with inclusive, gender-neutral language across To-Do categories, timeline templates, and checklists — so the platform works for every couple and every kind of celebration you plan.

👉 Open a To-Do list or timeline template on your next event to see the updated wording.

Planner Dashboard Overview - Sidebar · How to Create a Custom Category

Hey there,

The "floor plan in use" lock is gone. When a teammate is editing a floor plan, you now stay right on the canvas in watch mode and see their changes catch up every few seconds — no more being shut out until they’re done. Need to make a change yourself? Hit Take over editing and the pen passes to you in one click, then back again just as easily. A calmer way for you and your team to work a seating plan together without overwriting each other.

👉 Open Floor Plan on your next event and invite a teammate to try watch mode.

Can Multiple People Edit the Floorplan at the Same Time?

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Your budget can now go line by line. Instead of one lump sum per vendor, break each vendor’s cost into individual services and fees — so a caterer’s food, staffing, and service charge each show up clearly in the budget. Set the items up once on a contact and reuse them: when you add that contact to an event, their services and fees copy straight across, ready for you to set quantities. A more accurate picture of where every cost goes.

👉 Open Budget & Payments on your next event to itemise a vendor’s services and fees.

Managing Services & Fees for Your Vendors · Build Your Vendor Template in Contacts

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Budget & Payments has moved out of the vendor hub into its own space. Build budget categories and sub-categories, add vendors and payment schedules directly from the budget, and payments no longer have to be tied to a vendor — a cleaner, more flexible way to track every cost.

👉 Open Budget & Payments on your next event to explore the new layout.

How to Use the Budget & Payments Feature · Budget & Payments Overview

Hey there,

The floor plan now has an undo button. Move a table or guest by mistake and you can step straight back — no more rebuilding an arrangement because of one wrong drag.

👉 Open Floor Plan on your next event to try it.

How the Floorplan Tool Works · Exporting & Sharing Your Seating Chart

Hey there,

Here's what's new at That's The One in May 2026 to help you plan with less back-and-forth:

Calendar / Planner

• Expand or collapse all timeline items at once to show or hide details

Wedding Website

• Show accommodation options on your main event website, with a direct Book button

Vendor Directory

• Organise vendors with custom business labels you can manage and filter
• Add a Google Maps address to any vendor, with autocomplete — so venues and suppliers are standardised and map correctly

Dashboard & Overview

• Move notes into a wedding with a dropdown

👉 Open your dashboard to explore what's new.

Timeline Overview · Creating Vendor Timelines

Hey there,

Questionnaires are no longer email-only. Share a single link — just like RSVP — so couples and guests can respond without an invite landing in their inbox.

👉 Open a questionnaire and copy its shareable link.

Lead Forms vs Questionnaires – What's the Difference? · Getting Started with Questionnaires

Hey there,

Automated update emails to couples now carry your name and branding instead of a generic sender — so every message feels like it came directly from you.

👉 Review your email branding in Business Settings.

Add Vendors to Your CRM · How to Add, Edit, and Complete Tasks

Hey there,

Your accommodation now has a map view — see every hotel and room block plotted on a map from your planner dashboard, and guests get the same map on their accommodation page to find the closest place to stay.

👉 Open Guest Accommodation on your next wedding to see the map.

Can I see which guests booked accommodation? · Setting Up Accommodation